Versand

Last updated: 16/06/25

This Shipping Policy applies to all orders placed on our website and is in accordance with the commercial practices and consumer protection principles applicable in Hong Kong SAR.

1. Processing Time

• Orders are processed within 1–3 business days after payment confirmation.
• Orders placed on weekends or public holidays in Hong Kong will be processed on the next business day.

2. Shipping Methods and Delivery Times

We work with international logistics partners to ensure safe and timely delivery worldwide.

• Standard International Shipping: 7–15 business days (depending on destination).

Delivery times are estimates only and may vary due to customs clearance, international logistics conditions, or local holidays.

3. Shipping Costs

• Shipping fees are calculated at checkout and vary depending on the destination and shipping method selected.
• We offer free worldwide standard shipping for qualifying promotions, as displayed on our website at the time of purchase.

4. Customs, Duties, and Taxes

All international shipments from Hong Kong may be subject to customs duties, import taxes, or local handling fees in the destination country.

• These charges are the responsibility of the customer.
• We are not responsible for delays caused by customs clearance procedures.

5. Order Tracking

Once your order has been shipped, you will receive an email confirmation with a tracking number. Tracking updates may take up to 48 hours to appear on the carrier’s system.

6. Lost or Delayed Packages

• If your package is significantly delayed or appears lost, please contact us at info@oldmoneylooks.com.
• We will assist in tracking the order and, if necessary, file a claim with the carrier.
• Please note that delivery times may occasionally be extended due to international logistics disruptions.

7. Incorrect Address Policy

It is the customer’s responsibility to provide a complete and accurate shipping address.

• Orders returned to us due to an incorrect or incomplete address may be reshipped at the customer’s expense.
• Shipping fees from the original order are non-refundable.

8. Jurisdiction

This Shipping Policy is governed by the laws of the Hong Kong Special Administrative Region (HKSAR). By placing an order with us, you agree to the terms stated above.